/* ============================================================
   Panel interno (recepción y administración)
   ============================================================ */

body.modo-panel { background: #e9f0f8; }

.panel { display: grid; grid-template-columns: 268px minmax(0, 1fr); min-height: 100vh; }

/* ---------- Barra lateral ---------- */
.lateral {
  position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; gap: 26px; padding: 22px 16px 18px;
  background:
    radial-gradient(120% 60% at 0% 0%, rgba(90, 165, 203, 0.35), transparent 60%),
    radial-gradient(90% 50% at 100% 100%, rgba(238, 138, 60, 0.22), transparent 60%),
    linear-gradient(175deg, var(--marino-800), var(--marino-950));
  color: #fff; z-index: 20;
}
.lateral-marca { display: grid; place-items: center; padding: 10px 14px; border-radius: 22px; background: rgba(255, 255, 255, 0.94); box-shadow: 0 10px 30px rgba(0, 0, 0, 0.2); }
.lateral-marca img { height: 74px; width: auto; }
.nav-panel { display: grid; gap: 6px; align-content: start; flex: 1; }
.nav-panel button {
  position: relative; display: flex; align-items: center; gap: 13px; padding: 13px 16px; border: 0; border-radius: 16px;
  background: transparent; color: rgba(255, 255, 255, 0.72); font-weight: 650; text-align: left;
  transition: background 0.25s, color 0.25s, transform 0.3s var(--rebote);
}
.nav-panel button:hover { background: rgba(255, 255, 255, 0.1); color: #fff; transform: translateX(4px); }
.nav-panel button.actual { background: rgba(255, 255, 255, 0.95); color: var(--marino-900); box-shadow: 0 10px 24px rgba(0, 0, 0, 0.25); }
.nav-panel button.actual .ico { color: var(--naranja-600); }
.nav-panel button.actual:hover { transform: none; }
.insignia-nav {
  margin-left: auto; min-width: 22px; height: 22px; padding: 0 7px; border-radius: 999px; display: grid; place-items: center;
  background: var(--naranja-500); color: var(--marino-950); font-size: 0.74rem; font-weight: 800; font-style: normal;
  animation: late 2.4s ease-in-out infinite;
}
@keyframes late { 50% { transform: scale(1.14); } }
.lateral-pie { display: grid; gap: 12px; padding-top: 14px; border-top: 1px solid rgba(255, 255, 255, 0.14); }
.persona { display: flex; align-items: center; gap: 12px; }
.persona > span:last-child { display: grid; min-width: 0; line-height: 1.25; }
.persona strong { font-size: 0.93rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.persona small { color: var(--cielo-300); font-size: 0.78rem; font-weight: 600; }
.salir {
  display: flex; align-items: center; justify-content: center; gap: 9px; padding: 11px; border-radius: 14px;
  border: 1px solid rgba(255, 255, 255, 0.22); background: transparent; color: #fff; font-weight: 650;
  transition: background 0.2s, transform 0.25s var(--rebote);
}
.salir:hover { background: rgba(255, 255, 255, 0.14); transform: translateY(-2px); }
.salir[aria-busy="true"] { opacity: 0.6; pointer-events: none; }

.avatar {
  flex: none; width: 42px; height: 42px; border-radius: 14px; display: grid; place-items: center;
  background: linear-gradient(145deg, var(--cielo-500), var(--marino-700)); color: #fff; font-weight: 800; font-size: 0.9rem;
  letter-spacing: 0.02em; box-shadow: 0 6px 14px rgba(23, 56, 109, 0.28);
}
.avatar.especie-gato { background: linear-gradient(145deg, #f6a15d, var(--naranja-600)); }
.avatar.especie-otro { background: linear-gradient(145deg, #7ad0b8, #2a9568); }

/* ---------- Contenido ---------- */
.panel-principal { padding: 26px clamp(16px, 3vw, 40px) 60px; min-width: 0; }
.cima-panel { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 22px; }
.cima-panel h1 { font-size: clamp(1.8rem, 3vw, 2.5rem); margin-top: 8px; }
.acciones-panel { display: flex; gap: 10px; }
.area-panel.entra > * { animation: sube 0.6s var(--suave) both; }
.area-panel.entra > *:nth-child(2) { animation-delay: 70ms; }
.area-panel.entra > *:nth-child(3) { animation-delay: 140ms; }
.area-panel.entra > *:nth-child(n + 4) { animation-delay: 200ms; }
/* Al refrescar la agenda no se vuelven a animar las filas ni las tarjetas */
.area-panel[data-reposo] > *, .area-panel[data-reposo] .fila-cita { animation: none !important; }
@keyframes sube { from { opacity: 0; transform: translateY(18px); } to { opacity: 1; transform: none; } }

/* ---------- Métricas del día ---------- */
.metricas { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 22px; }
.metrica { position: relative; display: grid; gap: 4px; padding: 18px 20px; overflow: hidden; transition: transform 0.35s var(--rebote); }
.metrica:hover { transform: translateY(-4px); }
.metrica span { font-size: 0.82rem; font-weight: 700; color: var(--tinta-suave); }
.metrica strong { font-family: var(--fuente-titulos); font-size: 2.5rem; line-height: 1; color: var(--marino-900); font-variant-numeric: tabular-nums; }
.metrica small { color: var(--tinta-tenue); font-size: 0.8rem; font-weight: 500; }
.metrica::after { content: ""; position: absolute; right: -24px; top: -24px; width: 88px; height: 88px; border-radius: 50%; background: var(--cielo-100); opacity: 0.7; }
.metrica.destacada { background: linear-gradient(145deg, var(--marino-700), var(--marino-900)); border-color: transparent; }
.metrica.destacada span, .metrica.destacada small { color: var(--cielo-300); }
.metrica.destacada strong { color: #fff; }
.metrica.destacada::after { background: rgba(255, 255, 255, 0.1); }
.metrica.atencion::after { background: var(--naranja-100); }
.metrica.atencion strong { color: var(--naranja-600); }
.metrica.en-sala::after { background: var(--ok-fondo); }
.metrica.en-sala strong { color: var(--ok); }

/* ---------- Agenda ---------- */
.panel-cima { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-bottom: 14px; }
.control-fecha { display: flex; align-items: center; gap: 4px; padding: 6px; border-radius: 999px; }
.control-fecha > button:not(.boton), .ir-fecha {
  width: 40px; height: 40px; display: grid; place-items: center; border-radius: 50%; border: 0; background: transparent; position: relative; color: var(--marino-800);
  transition: background 0.2s, transform 0.25s var(--rebote);
}
.control-fecha > button:not(.boton):hover, .ir-fecha:hover { background: var(--marino-100); transform: scale(1.1); }
.fecha-actual { display: grid; text-align: center; min-width: 150px; line-height: 1.2; }
.fecha-actual strong { font-family: var(--fuente-titulos); font-size: 1.1rem; color: var(--marino-900); }
.fecha-actual small { color: var(--tinta-tenue); font-size: 0.78rem; }
.ir-fecha { cursor: pointer; }
.ir-fecha input { position: absolute; inset: 0; opacity: 0; cursor: pointer; width: 100%; min-height: 0; padding: 0; }
.busqueda { display: flex; align-items: center; gap: 10px; padding: 0 16px; border-radius: 999px; flex: 1; min-width: 240px; max-width: 460px; color: var(--tinta-tenue); }
.busqueda input { border: 0; background: transparent; box-shadow: none; padding: 12px 0; min-height: 48px; }
.busqueda input:focus { box-shadow: none; background: transparent; }
.busqueda:focus-within { box-shadow: 0 0 0 4px rgba(90, 165, 203, 0.25); background: var(--vidrio-fuerte); }

.filtros { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 16px; }
.filtro {
  display: inline-flex; align-items: center; gap: 7px; padding: 9px 16px; border-radius: 999px; border: 1px solid var(--vidrio-borde);
  background: rgba(255, 255, 255, 0.55); color: var(--tinta-suave); font-weight: 650; font-size: 0.88rem;
  transition: background 0.2s, color 0.2s, transform 0.25s var(--rebote);
}
.filtro b { padding: 1px 8px; border-radius: 999px; background: rgba(23, 56, 109, 0.1); font-size: 0.76rem; }
.filtro:hover { background: #fff; transform: translateY(-2px); }
.filtro.activo { background: var(--marino-800); border-color: transparent; color: #fff; box-shadow: 0 8px 18px rgba(23, 56, 109, 0.3); }
.filtro.activo b { background: var(--naranja-500); color: var(--marino-950); }

.lista-citas { display: grid; gap: 10px; }
.fila-cita {
  display: grid; grid-template-columns: 78px minmax(0, 1fr) auto auto; gap: 8px 18px; align-items: center; padding: 14px 18px 14px 14px;
  position: relative; transition: transform 0.35s var(--rebote), box-shadow 0.3s, background 0.25s;
  animation: sube 0.5s var(--suave) both; animation-delay: calc(var(--i) * 45ms);
}
.fila-cita::before { content: ""; position: absolute; left: 0; top: 14px; bottom: 14px; width: 4px; border-radius: 0 4px 4px 0; background: var(--cielo-500); }
.fila-cita.est-solicitada::before { background: var(--naranja-500); }
.fila-cita.est-llego::before { background: var(--ok); }
.fila-cita.est-atendida::before { background: #86d5b3; }
.fila-cita.est-cancelada::before, .fila-cita.est-no_asistio::before { background: var(--peligro); }
.fila-cita.est-pospuesta::before { background: var(--violeta); }
.fila-cita:hover { transform: translateY(-2px); background: var(--vidrio-fuerte); box-shadow: 0 1px 0 #fff inset, 0 18px 40px rgba(23, 56, 109, 0.14); }
.fila-cita.est-cancelada, .fila-cita.est-no_asistio { opacity: 0.82; }
.fila-cita.est-llego { background: linear-gradient(90deg, rgba(223, 244, 234, 0.8), var(--vidrio) 60%); }
.hora-cita { display: grid; text-align: center; padding-left: 6px; line-height: 1.15; }
.hora-cita b { font-family: var(--fuente-titulos); font-size: 1.45rem; color: var(--marino-900); font-variant-numeric: tabular-nums; }
.hora-cita small { color: var(--tinta-tenue); font-size: 0.75rem; }
.paciente { display: flex; align-items: center; gap: 14px; cursor: pointer; min-width: 0; border-radius: 14px; }
.paciente > div { display: grid; gap: 1px; min-width: 0; }
.paciente strong { font-size: 1.02rem; color: var(--marino-900); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.paciente strong em { font-weight: 500; color: var(--tinta-suave); }
.paciente small { color: var(--tinta-tenue); font-size: 0.84rem; }
.marcas { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 4px; }
.marca-chip, .marca-tel {
  display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; border-radius: 999px; font-size: 0.74rem; font-weight: 650;
  background: rgba(23, 56, 109, 0.07); color: var(--tinta-suave); text-decoration: none;
}
.marca-tel:hover { background: var(--marino-100); color: var(--marino-800); }
.marca-chip.violeta { background: var(--violeta-fondo); color: var(--violeta); }
.marca-chip.verde { background: var(--ok-fondo); color: #14744d; }
.marca-chip.rojo { background: var(--peligro-fondo); color: #8e2a1d; }

.acciones-cita { grid-column: 1 / -1; display: flex; gap: 8px; flex-wrap: wrap; justify-content: flex-end; padding-top: 10px; border-top: 1px dashed var(--linea); }
.accion {
  display: inline-flex; align-items: center; gap: 7px; padding: 8px 14px; min-height: 38px; border-radius: 999px; border: 1px solid var(--linea);
  background: rgba(255, 255, 255, 0.85); color: var(--marino-900); font-weight: 700; font-size: 0.85rem; white-space: nowrap;
  transition: transform 0.25s var(--rebote), background 0.2s, box-shadow 0.25s, color 0.2s;
}
.accion:hover { transform: translateY(-2px); box-shadow: 0 8px 18px rgba(23, 56, 109, 0.16); background: #fff; }
.accion:active { transform: scale(0.96); }
.accion[aria-busy="true"] { opacity: 0.6; pointer-events: none; }
.accion.principal { background: var(--marino-800); color: #fff; border-color: transparent; }
.accion.principal:hover { background: var(--marino-700); }
.accion.ok { background: linear-gradient(135deg, #34c58b, var(--ok)); color: #fff; border-color: transparent; }
.accion.peligro { color: var(--peligro); border-color: rgba(200, 64, 47, 0.3); }
.accion.peligro:hover { background: var(--peligro-fondo); }
.accion.whatsapp { background: linear-gradient(135deg, #2fd16d, #1ba952); color: #05301a; border-color: transparent; }
.accion.wa-menu { padding: 8px 11px; gap: 3px; color: #138c43; border-color: rgba(27, 169, 82, 0.35); }
.accion.wa-menu:hover { background: #e3f8ec; }

@media (min-width: 1300px) {
  .fila-cita { grid-template-columns: 78px minmax(220px, 1fr) auto minmax(0, auto); }
  .acciones-cita { grid-column: auto; padding-top: 0; border-top: 0; max-width: 470px; }
}

/* Menú de WhatsApp */
.menu-wa { position: fixed; z-index: 90; padding: 8px; background: rgba(255, 255, 255, 0.97); display: grid; gap: 2px; animation: menu-entra 0.3s var(--rebote); box-shadow: var(--sombra-alta); }
@keyframes menu-entra { from { opacity: 0; transform: translateY(-8px) scale(0.96); } to { opacity: 1; transform: none; } }
.menu-titulo { display: flex; align-items: center; gap: 8px; padding: 8px 10px 10px; font-size: 0.82rem; font-weight: 800; color: #138c43; letter-spacing: 0.02em; }
.menu-wa button {
  display: grid; grid-template-columns: auto 1fr auto; align-items: center; gap: 12px; padding: 10px; border: 0; border-radius: 14px;
  background: transparent; text-align: left; transition: background 0.2s;
}
.menu-wa button:hover:not(:disabled) { background: #e8f8ef; }
.menu-wa button:disabled { opacity: 0.45; cursor: not-allowed; }
.menu-wa button.sugerido { background: #f1fbf5; }
.menu-wa button > .ico:first-child { color: #138c43; }
.menu-wa b { display: flex; align-items: center; gap: 8px; font-size: 0.9rem; color: var(--marino-900); }
.menu-wa b i { font-style: normal; font-size: 0.64rem; padding: 2px 7px; border-radius: 999px; background: #1ba952; color: #fff; letter-spacing: 0.04em; text-transform: uppercase; }
.menu-wa small { display: block; font-size: 0.78rem; color: var(--tinta-tenue); font-weight: 500; }
.menu-wa .enviado { color: var(--ok); }

.vacio.vidrio { gap: 8px; padding: 56px 20px; }
.vacio strong { font-family: var(--fuente-titulos); font-size: 1.25rem; color: var(--marino-900); }
.vacio .ico { color: var(--cielo-500); }
.vacio-mini { color: var(--tinta-tenue); font-size: 0.9rem; padding: 14px 0; }

/* ---------- Detalle de cita ---------- */
.cima-derecha { display: flex; align-items: center; gap: 12px; }
.detalle-datos { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 10px; }
.detalle-datos > div { display: grid; gap: 2px; padding: 12px 14px; border-radius: var(--radio-s); background: rgba(255, 255, 255, 0.72); border: 1px solid var(--linea); }
.detalle-datos span, .detalle-motivo span { font-size: 0.72rem; font-weight: 700; letter-spacing: 0.06em; text-transform: uppercase; color: var(--tinta-tenue); }
.detalle-datos strong { color: var(--marino-900); font-size: 0.96rem; overflow-wrap: anywhere; }
.detalle-datos a { color: var(--marino-700); }
.detalle-motivo { padding: 14px 16px; border-radius: var(--radio-s); background: var(--aviso-fondo); }
.detalle-motivo p { color: #6b4a07; margin-top: 4px; }
.bloque-detalle { display: grid; gap: 12px; }
.bloque-detalle h3 { display: flex; align-items: center; gap: 9px; font-size: 1.05rem; }
.bloque-detalle h3 .ico { color: #1ba952; }
.avisos-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 10px; }
.aviso-tarjeta {
  position: relative; display: flex; align-items: center; gap: 12px; padding: 12px 14px; border-radius: var(--radio-s); text-align: left;
  border: 1px solid var(--linea); background: rgba(255, 255, 255, 0.8); transition: transform 0.3s var(--rebote), border-color 0.2s, background 0.2s;
}
.aviso-tarjeta:hover:not(:disabled) { transform: translateY(-3px); border-color: #1ba952; background: #f1fbf5; }
.aviso-tarjeta:disabled { opacity: 0.5; cursor: not-allowed; }
.aviso-tarjeta b { display: block; font-size: 0.9rem; color: var(--marino-900); }
.aviso-tarjeta small { display: block; font-size: 0.78rem; color: var(--tinta-tenue); font-weight: 500; line-height: 1.3; }
.aviso-icono { flex: none; width: 36px; height: 36px; border-radius: 12px; display: grid; place-items: center; background: #dcf5e7; color: #138c43; }
.aviso-tarjeta.enviado { border-color: rgba(27, 169, 82, 0.4); }
.aviso-tarjeta .palomita { position: absolute; top: 8px; right: 8px; color: var(--ok); }
.estado-encuesta { padding: 10px 14px; border-radius: var(--radio-s); background: rgba(255, 255, 255, 0.7); font-size: 0.92rem; }
.estado-encuesta p { display: flex; align-items: center; gap: 8px; }
.estado-encuesta .ico { color: var(--naranja-500); }
.campo-notas { display: grid; gap: 6px; }
.nota-cerrada { margin-right: auto; }

.opciones-fecha { display: grid; gap: 8px; }
.opcion-radio { display: grid; grid-template-columns: auto 1fr; align-items: center; gap: 12px; padding: 12px 14px; border-radius: var(--radio-s); border: 1.5px solid var(--linea); background: rgba(255, 255, 255, 0.7); cursor: pointer; transition: border-color 0.2s, background 0.2s; font-weight: 500; }
.opcion-radio input { width: 18px; height: 18px; min-height: 0; accent-color: var(--marino-700); }
.opcion-radio b { display: block; color: var(--marino-900); }
.opcion-radio small { color: var(--tinta-tenue); font-size: 0.82rem; }
.opcion-radio:has(input:checked) { border-color: var(--marino-700); background: #fff; box-shadow: 0 0 0 3px rgba(31, 74, 140, 0.12); }
.cuerpo-fecha { display: grid; gap: 14px; }
.mini-titulo { font-size: 0.82rem; font-weight: 700; color: var(--tinta-suave); margin-bottom: 8px; }
.panel .horas, dialog .horas { display: grid; grid-template-columns: repeat(auto-fill, minmax(74px, 1fr)); gap: 8px; }
dialog .hora { padding: 10px 6px; border-radius: 14px; border: 1px solid var(--linea); background: rgba(255, 255, 255, 0.85); font-weight: 700; transition: transform 0.25s var(--rebote), background 0.2s; }
dialog .hora:hover { transform: scale(1.07); border-color: var(--cielo-500); background: #fff; }
dialog .hora.elegido { background: var(--naranja-500); color: var(--marino-950); border-color: transparent; }

/* ---------- Disponibilidad y equipo ---------- */
.panel-agenda .forma-lateral { display: grid; gap: 14px; padding: 22px; align-content: start; }
.forma-lateral h3 { display: flex; align-items: center; gap: 9px; }
.forma-lateral h3 .ico { color: var(--cielo-600); }
section.panel-agenda:has(.forma-lateral) { display: grid; grid-template-columns: minmax(300px, 380px) minmax(0, 1fr); gap: 20px; align-items: start; }
.lista-bloqueos { display: grid; gap: 10px; align-content: start; }
.titulo-lista { display: flex; align-items: baseline; gap: 10px; margin-bottom: 4px; }
.titulo-lista small { color: var(--tinta-tenue); font-weight: 600; font-size: 0.9rem; }
.fila-bloqueo { display: flex; align-items: center; gap: 14px; padding: 14px 16px; animation: sube 0.5s var(--suave) both; animation-delay: calc(var(--i) * 45ms); flex-wrap: wrap; }
.fila-bloqueo > div:not(.acciones-fila) { flex: 1; min-width: 180px; display: grid; }
.fila-bloqueo small { color: var(--tinta-tenue); font-size: 0.84rem; }
.fila-bloqueo.inactiva { opacity: 0.6; }
.icono-bloqueo { width: 42px; height: 42px; border-radius: 14px; display: grid; place-items: center; background: var(--peligro-fondo); color: var(--peligro); flex: none; }
.acciones-fila { display: flex; gap: 8px; flex-wrap: wrap; }
.insignia-gris { font-style: normal; font-size: 0.7rem; font-weight: 800; padding: 2px 8px; border-radius: 999px; background: var(--marino-100); color: var(--marino-700); letter-spacing: 0.03em; text-transform: uppercase; margin-left: 4px; }

/* ---------- Indicadores ---------- */
.barra-rango { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; padding: 12px 16px; margin-bottom: 18px; border-radius: 22px; }
.rangos { display: flex; gap: 8px; flex-wrap: wrap; }
.rango-fechas { display: flex; gap: 10px; }
.rango-fechas label { display: flex; align-items: center; gap: 8px; font-size: 0.82rem; }
.rango-fechas input { min-height: 40px; padding: 8px 12px; width: auto; }
.filtro.suave { background: transparent; }
.alerta-seguimiento { display: flex; align-items: center; gap: 16px; padding: 16px 20px; margin-bottom: 20px; border-color: rgba(238, 138, 60, 0.5); background: linear-gradient(90deg, rgba(253, 236, 220, 0.9), var(--vidrio)); flex-wrap: wrap; }
.alerta-seguimiento .ico { color: var(--naranja-600); flex: none; animation: campanada 3s ease-in-out infinite; transform-origin: 50% 0; }
@keyframes campanada { 0%, 90%, 100% { transform: none; } 92% { transform: rotate(14deg); } 94% { transform: rotate(-12deg); } 96% { transform: rotate(8deg); } 98% { transform: rotate(-5deg); } }
.alerta-seguimiento div { flex: 1; display: grid; min-width: 220px; }
.alerta-seguimiento span { color: var(--tinta-suave); font-size: 0.9rem; }

.bloque-indicadores { margin-bottom: 34px; }
.titulo-bloque { display: flex; align-items: center; gap: 12px; font-size: 1.45rem; margin-bottom: 16px; }
.titulo-bloque .ico { color: var(--naranja-500); }
.titulo-bloque small { font-family: var(--fuente-texto); font-size: 0.85rem; font-weight: 600; color: var(--tinta-tenue); margin-left: 4px; }
.kpis { display: grid; grid-template-columns: repeat(auto-fill, minmax(210px, 1fr)); gap: 14px; margin-bottom: 16px; }
.kpi { position: relative; display: grid; gap: 4px; padding: 18px 20px; transition: transform 0.35s var(--rebote); overflow: hidden; }
.kpi:hover { transform: translateY(-4px); }
.kpi::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 5px; background: var(--cielo-500); }
.kpi.bien::before { background: var(--ok); } .kpi.regular::before { background: #e0a526; } .kpi.mal::before { background: var(--peligro); }
.kpi-etiqueta { font-size: 0.82rem; font-weight: 700; color: var(--tinta-suave); }
.kpi-valor { font-family: var(--fuente-titulos); font-size: 2.4rem; line-height: 1.05; color: var(--marino-900); font-variant-numeric: tabular-nums; }
.kpi.bien .kpi-valor { color: #167650; } .kpi.regular .kpi-valor { color: #9a6a0a; } .kpi.mal .kpi-valor { color: var(--peligro); }
.kpi small { color: var(--tinta-tenue); font-size: 0.78rem; font-weight: 500; line-height: 1.35; }

.rejilla-graficas { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 14px; }
.tarjeta-grafica { padding: 20px 22px; display: grid; gap: 14px; align-content: start; min-width: 0; }
.tarjeta-grafica.ancha { grid-column: 1 / -1; }
.tarjeta-grafica h3 { font-size: 1.05rem; }
.tarjeta-grafica h3 small { font-family: var(--fuente-texto); font-weight: 600; color: var(--tinta-tenue); font-size: 0.8rem; margin-left: 6px; }

.barras { display: flex; align-items: flex-end; gap: 4px; height: 190px; padding-top: 10px; }
.barra { position: relative; flex: 1; height: 100%; display: flex; align-items: flex-end; justify-content: center; min-width: 4px; }
.barra i { position: absolute; bottom: 0; width: 100%; border-radius: 6px 6px 2px 2px; transform-origin: bottom; animation: crece 0.8s var(--suave) both; animation-delay: calc(var(--i) * 18ms); }
.barra i.total { height: var(--alto); background: linear-gradient(180deg, var(--cielo-500), var(--cielo-300)); }
.barra i.atendidas { height: var(--alto2); width: 62%; background: linear-gradient(180deg, var(--marino-700), var(--marino-800)); }
@keyframes crece { from { transform: scaleY(0); } to { transform: scaleY(1); } }
.leyenda { display: flex; gap: 18px; align-items: center; flex-wrap: wrap; font-size: 0.83rem; font-weight: 600; color: var(--tinta-suave); }
.leyenda small { margin-left: auto; color: var(--tinta-tenue); }
.punto { display: inline-block; width: 10px; height: 10px; border-radius: 50%; margin-right: 4px; background: var(--cielo-500); }
.punto.atendidas, .punto.cielo { background: var(--marino-700); }
.punto.cielo { background: var(--cielo-500); }
.punto.prom { background: var(--ok); } .punto.pas { background: #e0a526; } .punto.detr { background: var(--peligro); }

.nps-apilada, .segmentos { display: flex; height: 22px; border-radius: 999px; overflow: hidden; gap: 3px; }
.nps-apilada i, .segmentos i { min-width: 6px; transform-origin: left; animation: ancho 0.9s var(--suave) both; }
@keyframes ancho { from { transform: scaleX(0); } to { transform: scaleX(1); } }
.nps-apilada .prom, .segmentos .prom { background: linear-gradient(90deg, #34c58b, var(--ok)); }
.nps-apilada .pas, .segmentos .pas { background: linear-gradient(90deg, #f0c25c, #e0a526); }
.nps-apilada .detr, .segmentos .detr { background: linear-gradient(90deg, #e8715f, var(--peligro)); }
.segmentos .cielo { background: linear-gradient(90deg, var(--cielo-300), var(--cielo-500)); }
.nps-leyenda { list-style: none; margin: 0; padding: 0; display: grid; gap: 7px; font-size: 0.9rem; color: var(--tinta-suave); }
.nps-leyenda b { color: var(--marino-900); }
.nps-leyenda small { color: var(--tinta-tenue); }
.tendencia { width: 100%; height: 110px; overflow: visible; }
.tendencia .linea { fill: none; stroke: var(--marino-700); stroke-width: 2.4; vector-effect: non-scaling-stroke; stroke-linejoin: round; }
.tendencia .area { fill: rgba(90, 165, 203, 0.2); }
.tendencia .cero { stroke: var(--linea); stroke-dasharray: 4 4; vector-effect: non-scaling-stroke; }
.tendencia circle { fill: #fff; stroke: var(--marino-700); stroke-width: 2; vector-effect: non-scaling-stroke; }

.dimensiones { list-style: none; padding: 0; margin: 0; display: grid; gap: 14px; }
.dimensiones li { display: grid; grid-template-columns: minmax(150px, 230px) 1fr 40px; align-items: center; gap: 14px; animation: sube 0.5s var(--suave) both; animation-delay: calc(var(--i) * 70ms); }
.dimensiones span { font-weight: 650; color: var(--marino-900); font-size: 0.93rem; }
.dimensiones em { font-style: normal; font-size: 0.68rem; font-weight: 800; padding: 2px 8px; border-radius: 999px; background: var(--naranja-100); color: var(--naranja-600); margin-left: 6px; text-transform: uppercase; letter-spacing: 0.04em; }
.pista { height: 12px; border-radius: 999px; background: rgba(23, 56, 109, 0.08); overflow: hidden; }
.pista i { display: block; height: 100%; border-radius: 999px; background: linear-gradient(90deg, var(--cielo-300), var(--cielo-500)); transform-origin: left; animation: ancho 1s var(--suave) both; }
.dimensiones .bien .pista i { background: linear-gradient(90deg, #7fd8b3, var(--ok)); }
.dimensiones .regular .pista i { background: linear-gradient(90deg, #f3cf7a, #e0a526); }
.dimensiones .mal .pista i { background: linear-gradient(90deg, #ee9486, var(--peligro)); }
.dimensiones b { font-family: var(--fuente-titulos); font-size: 1.1rem; text-align: right; color: var(--marino-900); }

.minibarras { display: flex; align-items: flex-end; gap: 6px; height: 150px; }
.minibarras div { flex: 1; height: 100%; display: flex; flex-direction: column; justify-content: flex-end; align-items: center; gap: 6px; min-width: 0; }
.minibarras i { width: 100%; max-width: 38px; min-height: 3px; border-radius: 8px 8px 3px 3px; background: linear-gradient(180deg, var(--cielo-500), var(--cielo-300)); transform-origin: bottom; animation: crece 0.8s var(--suave) both; }
.minibarras .tope i { background: linear-gradient(180deg, var(--naranja-500), #f7c08f); }
.minibarras span { font-size: 0.72rem; font-weight: 700; color: var(--tinta-tenue); }
.lista-origen { list-style: none; padding: 0; margin: 0; display: grid; gap: 4px; }
.lista-origen li { display: flex; justify-content: space-between; gap: 12px; padding: 9px 0; border-bottom: 1px dashed var(--linea); font-size: 0.92rem; color: var(--tinta-suave); }
.lista-origen b { color: var(--marino-900); }

.tabla-envoltura { overflow-x: auto; }
.tabla { width: 100%; border-collapse: collapse; font-size: 0.92rem; }
.tabla th { text-align: left; padding: 10px 12px; font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--tinta-tenue); border-bottom: 1px solid var(--linea); white-space: nowrap; }
.tabla td { padding: 13px 12px; border-bottom: 1px solid rgba(23, 56, 109, 0.07); }
.tabla tbody tr:hover { background: rgba(255, 255, 255, 0.6); }
.pastilla { display: inline-block; min-width: 38px; text-align: center; padding: 3px 10px; border-radius: 999px; font-weight: 800; font-size: 0.85rem; }
.pastilla.bien { background: var(--ok-fondo); color: #14744d; } .pastilla.regular { background: var(--aviso-fondo); color: #7a5208; } .pastilla.mal { background: var(--peligro-fondo); color: #8e2a1d; }
.lectura { padding: 22px 26px; display: grid; gap: 12px; }
.lectura h3 { display: flex; align-items: center; gap: 10px; }
.lectura h3 .ico { color: var(--cielo-600); }
.lectura ul { margin: 0; padding-left: 22px; display: grid; gap: 8px; color: var(--tinta-suave); }
.lectura li::marker { color: var(--naranja-500); }

/* ---------- Respuestas de la encuesta ---------- */
.conteo-resp { color: var(--tinta-tenue); font-weight: 600; font-size: 0.9rem; margin: 0 0 12px 6px; }
.lista-resp { display: grid; gap: 14px; }
.resp { display: grid; grid-template-columns: 76px minmax(0, 1fr); gap: 18px; padding: 20px; animation: sube 0.5s var(--suave) both; animation-delay: calc(var(--i) * 55ms); }
.resp.atencion { border-color: rgba(238, 138, 60, 0.55); box-shadow: 0 0 0 3px rgba(238, 138, 60, 0.12), var(--vidrio-sombra); }
.resp-nps { display: grid; place-items: center; align-content: center; width: 76px; height: 76px; border-radius: 22px; line-height: 1; }
.resp-nps b { font-family: var(--fuente-titulos); font-size: 2rem; }
.resp-nps small { font-size: 0.66rem; font-weight: 800; letter-spacing: 0.1em; opacity: 0.8; }
.resp-nps.bien { background: var(--ok-fondo); color: #14744d; } .resp-nps.regular { background: var(--aviso-fondo); color: #7a5208; } .resp-nps.mal { background: var(--peligro-fondo); color: #8e2a1d; }
.resp-cuerpo { display: grid; gap: 12px; min-width: 0; }
.resp-cuerpo header { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.resp-cuerpo header > div:first-child { display: grid; }
.resp-cuerpo header small { color: var(--tinta-tenue); }
.resp-estrellas { display: flex; gap: 2px; color: rgba(23, 56, 109, 0.2); }
.resp-estrellas .lleno { color: var(--naranja-500); }
.resp-estrellas .lleno svg { fill: currentColor; }
.resp blockquote { margin: 0; padding: 12px 16px; border-left: 4px solid var(--cielo-500); background: rgba(255, 255, 255, 0.7); border-radius: 0 14px 14px 0; font-size: 1.02rem; color: var(--marino-900); overflow-wrap: anywhere; white-space: pre-wrap; }
.sin-comentario { font-size: 0.9rem; }
.resp-datos { list-style: none; margin: 0; padding: 0; display: flex; gap: 6px; flex-wrap: wrap; }
.resp-datos li { padding: 4px 11px; border-radius: 999px; background: rgba(23, 56, 109, 0.07); font-size: 0.78rem; font-weight: 600; color: var(--tinta-suave); }
.resp-datos li b { color: var(--marino-900); margin-left: 4px; }
.resp-datos li.mal { background: var(--peligro-fondo); color: #8e2a1d; } .resp-datos li.bien { background: var(--ok-fondo); color: #14744d; }
.resp-pie { display: flex; gap: 6px 14px; flex-wrap: wrap; font-size: 0.82rem; color: var(--tinta-tenue); font-weight: 600; }
.resp-pie span { display: inline-flex; align-items: center; gap: 5px; }
.resp-pie .verde { color: var(--ok); } .resp-pie .rojo { color: var(--peligro); }
.resp-acciones { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; padding-top: 12px; border-top: 1px dashed var(--linea); }
.atendido { display: inline-flex; align-items: center; gap: 6px; color: var(--ok); font-weight: 700; font-size: 0.88rem; }
.paginacion { display: flex; justify-content: center; align-items: center; gap: 16px; margin-top: 22px; color: var(--tinta-tenue); font-weight: 600; }

/* ---------- Pantallas pequeñas: la barra lateral pasa abajo ---------- */
@media (max-width: 980px) {
  .panel { grid-template-columns: 1fr; }
  .lateral {
    position: fixed; inset: auto 0 0 0; top: auto; height: auto; flex-direction: row; align-items: center; justify-content: space-between;
    gap: 6px; padding: 8px 10px calc(8px + env(safe-area-inset-bottom)); border-radius: 24px 24px 0 0; box-shadow: 0 -10px 40px rgba(12, 29, 58, 0.35);
  }
  .lateral-marca { display: none; }
  .nav-panel { display: flex; flex: 1; gap: 2px; justify-content: space-around; }
  .nav-panel button { flex-direction: column; gap: 3px; padding: 8px 2px; font-size: 0.64rem; flex: 1; align-items: center; border-radius: 14px; min-width: 0; }
  .nav-panel button:hover { transform: none; }
  .nav-panel button span { overflow: hidden; text-overflow: ellipsis; max-width: 100%; }
  .insignia-nav { position: absolute; top: 2px; right: 8px; margin: 0; min-width: 18px; height: 18px; font-size: 0.66rem; }
  .lateral-pie { padding: 0 0 0 8px; border: 0; border-left: 1px solid rgba(255, 255, 255, 0.18); display: flex; }
  .persona, .salir span { display: none; }
  .salir { width: 42px; height: 42px; padding: 0; border-radius: 14px; }
  .persona .avatar { width: 38px; height: 38px; }
  .panel-principal { padding-bottom: 120px; }
  .metricas { grid-template-columns: repeat(2, 1fr); }
  section.panel-agenda:has(.forma-lateral) { grid-template-columns: 1fr; }
  .avisos { bottom: 100px; }
}
@media (max-width: 760px) {
  .filtros { flex-wrap: nowrap; overflow-x: auto; margin-inline: -4px; padding: 4px; scrollbar-width: none; }
  .filtros::-webkit-scrollbar { display: none; }
  .filtro { white-space: nowrap; flex: none; }
  .fila-cita { grid-template-columns: 62px minmax(0, 1fr); padding: 14px 14px 14px 12px; }
  .fila-cita > .estado { grid-column: 2; justify-self: start; grid-row: 2; }
  .acciones-cita { justify-content: flex-start; }
  .accion span { display: inline; }
  .busqueda { max-width: none; width: 100%; }
  .control-fecha { width: 100%; justify-content: space-between; }
  .dimensiones li { grid-template-columns: 1fr 40px; }
  .dimensiones .pista { grid-column: 1 / -1; grid-row: 2; }
  .resp { grid-template-columns: 1fr; }
  .resp-nps { width: 64px; height: 64px; }
  .tabla thead { display: none; }
  .tabla tr { display: grid; grid-template-columns: 1fr 1fr; gap: 4px 12px; padding: 12px 0; border-bottom: 1px solid var(--linea); }
  .tabla td { border: 0; padding: 2px 0; }
  .tabla td::before { content: attr(data-et); display: block; font-size: 0.68rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--tinta-tenue); font-weight: 700; }
  .tabla td:first-child { grid-column: 1 / -1; }
}
@media (max-width: 460px) {
  .metrica strong { font-size: 2rem; }
  .metricas { gap: 10px; }
  .rango-fechas { width: 100%; }
  .rango-fechas label { flex: 1; }
}

.marca-chip.azul { background: var(--marino-100); color: var(--marino-800); }
.lista-estudios { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.lista-estudios li { display: flex; align-items: center; gap: 9px; padding: 8px 12px; border-radius: 12px; background: rgba(255, 255, 255, 0.75); border: 1px solid var(--linea); font-weight: 600; font-size: 0.92rem; color: var(--marino-900); }
.lista-estudios li .ico { color: var(--cielo-600); flex: none; }
.lista-estudios li span { flex: 1; }
.lista-estudios b { color: var(--marino-700); }
.aviso-previo { display: flex; gap: 9px; padding: 10px 14px; border-radius: 12px; background: var(--aviso-fondo); color: #6b4a07; font-size: 0.88rem; }
.bloque-lab-nueva { padding: 14px; border-radius: var(--radio-m); background: rgba(255, 255, 255, 0.5); border: 1px solid var(--linea); max-height: 520px; overflow-y: auto; }
.bloque-lab-nueva .sel-resumen { position: static; margin: 0; }
.bloque-detalle h3 small { font-family: var(--fuente-texto); color: var(--tinta-tenue); font-weight: 600; margin-left: 4px; }